How can I get in touch with Games.lol?

You can contact us at our Contact Us form if you have any questions or inquires regarding our product(s).

How can I close the game if I want to stop playing?

Move your cursor to the top right of your monitor and you will see a navigation bar with the X button. Click on it and you will successfully close the game.

How do I find and play other games from Games.lol?

There are a couple of ways in which you can find new games from Games.lol.

  1. Via the Games.lol icon on your desktop
  2. Via the Games.lol icon that is pinned on your taskbar
  3. Go to our site directly from your desktop browser
The game does not load after I click on the game icon.

If your game does not load after clicking on the game shortcut, it may be a hardware issue.
We will require you to send us a copy of your DxDiag report for investigation.

The game loading screen disappeared during installation. What should I do?

If your game loading screen disappear while the game is still installing, it may be a hardware issue. We will require you to send us a copy of your DxDiag report for investigation.

What should I do if the game does not run?

If your exe does not run after you have downloaded it from our website or any other distribution sites, it may be a hardware issue.
We will require you to send us a copy of your DxDiag report for further investigation

How to run DxDiag diagnostic?

How to Run DxDiag:

  1. Press the Windows key and type “dxdiag” in the Search box.
  2. Click on dxdiag.exe
    p1
  3. When DxDiag runs, check to see if there’s a button that says “Run 64-bit DxDiag”. If there is, click it. If that button doesn’t appear, go to step 6.
    run64bit_dxdiag
  4. You will see a green progress bar on the bottom left of the DirectX Diagnostic Tool window while the program is gathering information.
  5. When the progress bar, disappears, it means your report is ready.
  6. Click on “Save All Information”.
    saveall_info
  7. Save the file to your desktop (make sure it’s saving as a text [.txt] file)
  8. Click “Exit”
  9. Attach the file you have just saved into an email to us, stating the name of the game in the subject head of the email.
What are the requirements to install a game from Games.lol?

Minimum Specs

  • Windows 7
  • Intel or AMD x86 CPU
  • At least 2GB of RAM
  • 4GB of hard disk space available
  • GPU with OpenGL 2.0+ support (update graphic driver if possible)
  • You must be an Administrator on your PC.
  • The PC must have a broadband connection to access games, accounts and related content.

Recommended Specs

  • Windows 10
  • Intel Core i5 or higher processor with virtualization extensions enabled in the BIOS
  • 8GB RAM or higher
  • 40 GB of hard disk space available
  • Graphics: Intel HD 5200 (benchmark 750) or higher
  • You must be an Administrator on your PC.
  • The PC must have a broadband connection to access games, accounts and related content.
Where can I find the games I have downloaded if I accidentally deleted the game icons on my desktop?

You will need to re-download the exe of the game you are intending to play from Games.lol again and the game icon will reappear on your homepage.